Returns & Exchanges

We want you to feel confident and fabulous in your ModCloth finds, so we offer a flexible 30-day return policy for all unworn and unwashed items. Whether the fit wasn't quite right or you've changed your mind, we are here to make your return or exchange as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Your Refund Method

  Select between a refund to your original payment method or opt for ModCloth store credit to receive a bonus credit toward your next vintage-inspired look.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely package your items in their original packaging, ensuring all tags remain attached.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you via email as soon as your refund has been processed.